Referral Coordinator

BrooklynNew YorkSales and Marketing

Opening Statement

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BluePearl Veterinary Partners is now hiring for a professional, customer-service-oriented Referral Coordinator to join our Brooklyn, NY team!

The Referral Coordinator serves as a liaison between the referring veterinary community, clients by assisting rDVM’s (referring veterinarians) in processing referrals, setting appointments, and handling general communication, with the goal of maintaining a positive relationship between BluePearl and referring veterinary hospitals and their clients.

Description

The successful candidate will: 

  • Have excellent customer service skills
  • Enjoy a fast paced environment
  • Be a proficient multi-tasker
  • Have an emphasis on being detailed oriented, thorough and possessing    excellent follow-through skills
  • Computer literate with experience in a veterinary proprietary software, preferably cornerstone.
  • Excellent phone etiquette
  • Great written and verbal communication skills
  • Have previous experience in the veterinary industry or comparative experience in human medicine in client services serving cardiology and/or internal medicine

Why BluePearl? 

  • Our passion is pets. We offer Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food. 
  • We encourage you to grow with us. Our technicians are leveled by their skillset and move up in level as they gain more skills and experience. We are focused on developing our associates into leaders through talent development programs and leadership workshops. As a member of Mars Veterinary Health, our associates have endless opportunities to advance in his/her career. 
  • In order to transform and lead the industry through innovative quality medicine and care, we understand the importance of continuous learning. We offer annual continuing education allowance, free continuing education sessions, our own BluePearl University for training, and our clinicians have access to over 2,000 medical journals. 
  • We value your health and well-being as an associate by providing you with the following: 
  • Health, dental, vision, and life insurance options. 
  • Flexible work schedules. 
  • Time to reset, rewind, and reflect through our paid time off and floating holiday plans. 
  • A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment. 
  • We promote a family-like culture in our hospitals. We are all in this together. We believe in working together to lead the industry by enriching lives through remarkable care for pets. 

BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.